Syntherly
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Multi-location and franchise

Every location answers the same way, on one system

Corporate sets the standard once. Every location's calls, texts and chats are answered and booked to it, and each location keeps its own hours, team and calendar.

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Location settings

Sample

Kept by Tempe

Local

Hours7 AM to 6 PM
On-call teamDana K.
CalendarTempe crew
ServicesHeating, cooling, duct cleaning

Set by corporate

Every location

Greeting and answersNetwork standard
Prices and promisesNetwork standard
Conversations and bookingsYour CRM

Network standard

Approved by corporate · live at every location

Approved

Across the network today · sample

Mesa · No-cool callBooked 2:00 PM
Chandler · Web chatBooked Thu 9:00 AM
Tempe · TextBooked 4:30 PM

Across the network

Many locations, run as one network.

A crew of four technicians briefed from a tablet beside an open service van.

Network standard

Set once by corporate.

One approved way to answer a call, quote a price and book a job.

A row of service vans at a depot, a technician walking past them.

Rollout

Rolled out location by location.

Approve the standard once. Each location then goes live on it.

A technician walking into a branch office, a service van parked outside.

Each location

Its own hours, team and calendar.

Only what's local changes from one location to the next.

A dispatcher in a headset working at her desk in a small service company office

Every location

Answered the same way everywhere.

Calls, texts and chats at every location get the same greeting, answers and prices.

A technician greeted at a homeowner's front door.

Your customer

Gets the visit they booked.

Booked on that location's calendar, with every booking in your CRM.

Who controls what

Corporate holds the brand. Each location keeps what's local.

Two operations managers at a head office table reviewing a laptop together

Set by corporate

  • How every location greets and answers customers
  • The prices, promises and services a location can offer
  • Every location's conversations and bookings, in your CRM
A branch coordinator at the front counter talking with a technician holding his tool bag

Kept by each location

  • Its own hours, address and on-call team
  • The services that market offers
  • Its own calendar

How it rolls out

Approve it once,
then roll it out location by location.

01

Sign-off

Four managers standing around a table of papers, one leaning in to sign a page

We build one standard for every location with you.

One approved way to answer a call, quote a price and book a job. Nothing goes live until you sign it off.

Two technicians opening a new branch office in the morning, a service van at the curb.

Each location goes live on it.

Only what's local changes: hours, address, services and calendar.

A woman in a headset taking notes at a desk between two monitors

We run it and keep it current.

We review conversations across the network and make changes when you ask, as part of the monthly plan.

Already running

A multi-location franchise brand runs on Syntherly.

One standard for every location.

Enterprise systems start at $8,500 setup and $1,500 a month, scoped to your network and priced before you commit.

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