The Digital Front Desk + Reactivation Engine

Intake that answers, qualifies, and signs. Around the clock.

An injured caller phones the first three firms on the search results. The firm that answers gets the case. The firm that screens fastest keeps its paralegals on real work.

01The stakes
By the numbers

Only 40% of US law firms answer when called; 48% are unreachable by phone.

Source: Clio 2024 Legal Trends Report

02In practice
What it looks like

Three moments this changes.

The same system, met at the points where a customer is won or lost.

  1. 01

    The 2 AM intake

    "I was in a car crash." The AI asks the qualifying questions: injured, at fault, when. A qualified case books a consult on the spot. An unqualified one is declined politely, with zero paralegal hours spent.

  2. 02

    The overflow scream

    A TV spot or a verdict in the news floods the lines. Every call gets answered, qualified, and logged. Nothing rolls to voicemail.

  3. 03

    The follow-up gap

    Signed-but-stalled leads get a structured text sequence. The AI answers their questions and gets the paperwork moving again.

03The build
Which modules do the work

The parts of the stack carrying this lane.

The parts of the Communication Stack that do the heavy lifting for this kind of business.

See how all five modules fit together on the Communication Stack.

08Next step
Next step

Start with a conversation.

Twenty minutes. You bring your call volume and your calendar; we'll tell you exactly what we'd build and what it costs. If it's not a fit, we'll tell you that too.

Or book a call directly

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