How we work
A live system in five to seven days you can watch happen.
No mystery and no open-ended build. Here is exactly how the work goes, what we need from you at each step, and where you sign off before anything moves forward.
The shape of it
Four stages. One of them is the rest of the relationship.
The first three get you live. The fourth is what you are buying: a system somebody runs for you, every day after.
01
Autonomous Intake
A 15-minute secure digital intake where our infrastructure ingests your business logic and maps your architecture. No endless kickoff calls.
Day one
02
Designed
We map how every call, text, and chat should be handled, and you approve the whole design before it is built.
By day two
03
Built and hardened
We build it, then battle-test it with hundreds of simulated conversations across callers built from your own industry, fix what breaks, and put it live on your phones.
By day seven
04
Run for you
We watch it, audit every change, and send you a weekly report of what it booked.
Every day after
Step by step
What happens at each stage, and who does what.
Your part is small and it is front-loaded. Most of the work is ours, and you see all of it before it goes live.
Autonomous Intake
We ingest your business logic well enough to answer your phones exactly like you would, and you get a guaranteed fixed price before you commit a dollar to the build.
Your part
- 15 minutes inside our secure Intake Engine. Just provide your website URL, upload your pricing PDFs, and outline your hard boundaries.
- No messy Google Docs or multi-hour kickoff calls required.
Our part
- We ingest the data to form the agent's foundational brain. We map your exact pipeline architecture and present a fixed setup price.
- We immediately start the legal carrier paperwork (A2P 10DLC) so your channels are legally cleared to operate.
Your sign-off. Nothing is built until you have seen the scope and the price and said go.
You hand over
- Websiteyourbusiness.com
- Pricingrates.pdf, menu.pdf
- Boundariesthe lines you never cross
What we ingest
- Website scannedservices, hours, service area
- Pricing ingestedyour list, held exactly
- Boundaries mappedjobs declined, on your rules
- A2P 10DLC filing startedcarrier paperwork, on us
Designed in two days
A complete design of how your calls, texts, and chats get handled, written down in plain language you can read and change.
Your part
- An hour to read the design and tell us where it is wrong: a price, a service you would turn down, a way you want a caller handled.
Our part
- We map every path a customer can take, the prices you hold, the jobs you want and the ones you do not, and how a caller reaches a human when they need one.
- We write the knowledge base from your own business, so the system answers exactly how you would.
Your sign-off. You approve the design in full before a single line of it touches your phones.
How a caller is handled
- Price askquote from your list
- Job you don't dodecline, the way you would
- Needs a personwarm handoff to your team
Change this. We never take that job, and hold the deposit at the higher rate.
Built and hardened by day seven
A finished system that has already survived your hardest customers, installed and tested on your real phones.
Your part
- A quick look at the booking calendar and the handoff to your team, to confirm it lands where you want it.
Our part
- We build the whole system, wire it into the tools you already run, and connect your calendar.
- Then we battle-test it against synthetic callers built from your own industry, and attack the build ten different ways. What breaks gets fixed and attacked again until nothing does.
Your sign-off. Nothing takes a live call until it survives that, and until you have signed off on it.
Simulated callers
- Price shopperHeld to your list
- Angry callerDe-escalated
- After-hours emergencyRouted
- Discount pusherDeclined, politely
Run for you, every day after
A system somebody actually watches, instead of one you have to babysit yourself.
Your part
- Read the weekly report. Tell us what to change. That is the whole job.
Our part
- We check that every line, chat, and booking page is running around the clock, so if something breaks we know before you do.
- Every week we read the transcripts, find where leads drop off, and engineer the fix. You approve the change before it touches your live phones.
- You get a branded client portal and mobile app of your own, to watch the AI work and read transcripts as they happen.
Your sign-off. Every change still goes through you first. You approve everything; we own the result.
Who is in control
You approve everything. We own the result.
Done-for-you does not mean done-without-you. It means the work is ours and the call is yours, at every point where it matters.
You sign off before we build.
You see the full design in plain language and approve it before anything is built. If the price you hold or the way a caller is handled is wrong on paper, it gets fixed there, not after launch.
You sign off before it goes live.
The finished system is shown to you and tested in front of you before it ever answers a real call. You decide it is ready. We do not flip the switch and tell you afterward.
You sign off on every change after.
Once it is live, nothing changes on your system without your word. We propose, you approve, we make the change, and we tell you exactly what moved. The line is always yours; the work of running it is always ours.
The promise
Live in seven days, or your first month is free.
Seven days is a deadline we put in writing, not a target we hope to hit. The scope is fixed, the price is set before you commit, and the clock runs on us. The only risk left is ours.
Fixed scope, agreed before we start
The price is set before you commit
The clock runs on us, not on you
7
days from kickoff to a system taking real calls.
Before you start